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Multi-skilled in multiple demand
Employers have demonstrated a preference for multi-skilled office support staff that can add value in not only their primary function but to other areas of the business,” says recruiting experts Hays.
“When recruiting for office support, employers want highly skilled candidates that can manage multiple responsibilities in not just the role’s core function, but also in other areas of administration support,” said Jason Walker, Managing Director of Hays in New Zealand. “They want to gain maximum value from their hire and they expect new staff to be able to add value at a faster and more significant rate than before the GFC. Some employers have also merged roles, which also creates a need for candidates with all-round skill sets.
“For example, an employer might ask for a candidate that, in addition to the primary responsibility, can assist with reception, administration or junior accounts procedures if and when required.”
Hays says this trend has also been noted in some areas of the accountancy and sales and marketing sectors. “For example, an employer might ask for a candidate with specialist accounts experience plus all-round skills to support another area. Or they might ask for Territory Managers or a Senior Business Development Manager who can manage a key client portfolio as well as people and the business.
“In order to secure such a candidate, employers are providing benefits such as flexible working hours. Some even offer a KPI bonus for those candidates that do go above and beyond,” said Jason.
Hays, the world’s leading recruiting experts in qualified, professional and skilled people.
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For further information please contact Jason Walker, Managing Director of Hays in New Zealand, on jason.walker@hays.net.nz or +64 (0) 9 375 9424.
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